Privacy

Smisdom Plastics nv with registered office at Poort Sint-Truiden, N.B. de Borchgravestraat 4412, 3800 Sint-Truiden Belgium, with company number BE0443825280 (hereinafter "we", "us" or "our") processes personal data in accordance with this privacy statement. For further information, questions or comments regarding our privacy policy, please contact the administrator of the site www.rings4wings.com (hereinafter "Website") at info@smisdomplastics.be. 

What personal data do we collect from you during your visit to the Website?

Technical information (IP address, browser type, geographic location and operating system) and information related to your browsing behavior (e.g., which links you click on on the Website, how long or how many times you visit a page).

Identity information (name, (delivery) address, e-mail address, phone number, billing information).

How do we obtain your personal data?

When you visit our Website, we collect technical information and information about your browsing behavior via cookies.

When you place an order on our Website, we use the order form to collect your identity data and information related to the products ordered.

When you subscribe to our newsletter and/or (personalized) advertising mailing, we obtain your e-mail address through the input form.

When you use our contact form, we collect your contact information through the input form. This is necessary to communicate with you in the correct way.

Why do we process your personal data? (purposes)

We use your technical information for (i) maintaining and improving the Website, (ii) compiling anonymous statistics, and (iii) improving your user experience when visiting the Website.

We use your identifying information to (i) execute the placed order, i.e. delivery and invoicing and/or (ii) send you a newsletter and/or (personalized) advertising.

May we process your personal data? (legal basis)

We may process your technical information because, on the one hand, you consent to this via the "cookie" banner and, on the other hand, because it is in our legitimate interest to continuously improve our Website and services.

We may process your identity data and your ordered products for the purpose of executing our contract, i.e. your order. Without your name, address and similar data it is impossible for us to deliver your order to you. It is therefore necessary for us to request this data from you. As a company, we often have to process and further maintain your personal data because we are legally obliged to do so.

For sending our newsletter or (personalized) advertising, we will ask your permission in advance. You always have the possibility to withdraw this permission, after which we will no longer send you such advertising.

Do we share your personal data with third parties?

If this is necessary to achieve the purposes set forth, your personal data will be shared with third party recipients: for example, the creator/host of our Website or the bank/payment service provider who facilitates the payment of your order and who will intervene as soon as you wish to make the payment with your card.

We guarantee that all third party recipients will take the necessary technical and organizational measures to protect personal data.

How long do we keep your personal data?

Your personal data will only be processed for as long as necessary to achieve the purposes. They will therefore be kept for the period necessary to fulfill the purposes or to comply with legal requirements (including accounting requirements).

What are your rights? (Right of access, rectification, erasure, restriction, objection and transferability of personal data)

You have the right to access your personal data at any time and may correct them (or have them corrected) if they are inaccurate or incomplete, have them deleted, restrict their processing and/or object to their processing including profiling.

Of course, if the processing of your personal data is based on your prior consent, you have the right to withdraw that consent.

In addition, you have the right to obtain a copy (in a structured, common and machine-readable form) of your personal data and to have the personal data transmitted.

To exercise those rights you can:

customize your customer account settings yourself; and/or
send an e-mail to the following e-mail address: info@smisdomplastics.be (Additional identification may be requested here for identification purposes).

Where can you file a complaint?

You have the right to file a complaint with the Commission for the Protection of Privacy (Rue du Printing Press 35, 1000 Brussels - commission@privacycommission.be).